Booking & Payment:

To secure a session date and time, a non-refundable retainer of 50%  is required at the time of booking. This retainer holds the date and will be applied toward the total session fee. The remaining balance must be paid in full 24hrs before the scheduled session unless otherwise agreed in writing. If the remaining balance is not paid on time, YK Vizuals reserves the right to cancel the booking and retain the retainer.

Booking Conditions:

Bookings are only confirmed after the retainer has been paid and a signed agreement has been returned. Session start and end times are fixed, and arriving late will not extend the shoot unless prior arrangements are made in writing. Packages include a set number of edited images or videos, and raw or unedited files will not be provided under any circumstances. If a location permit is required, the client is responsible for obtaining it in advance unless otherwise agreed.

Rescheduling:

Clients may reschedule once without penalty if written notice is given at least 72 hours before the session date. Rescheduling within less than 48 hours will require a new booking and will not guarantee the same date or time. If a retainer has been paid, it may be applied to the new date if rescheduled within the allowed timeframe. If no retainer has been paid, the original date will be released, and a new booking will be required.

Cancellation:

All retainers are non-refundable under any circumstances. However, if a client cancels for any reason, the retainer will be forfeited, and no refunds will be issued but, clients may book another date and time when they are ready, subject to availability, and the retainer will be applied to the rescheduled session if rebooked within 60 days.

In the event that the client cancels on the day of the shoot due to severe weather or verified emergencies, no refund will be given, but the retainer may be transferred to a new session date agreed upon by both parties.

No-shows without notice will result in forfeiture of the retainer, and the client will be required to pay a new retainer to book any future sessions.

Deliverables:

Final edited images and videos will be delivered via an online gallery, download link, or other agreed method within 3-7 business days after the session. The number of delivered edits will match the purchased package, and additional edits may be purchased for an extra fee. Editing includes standard adjustments such as exposure correction, color grading, and basic skin retouching, while advanced retouching like object removal or body reshaping will incur additional charges. Files will remain available for download for a set period, and it is the client’s responsibility to download and back them up within that time frame.